ITCU Support

Knowledge Base - Technical instructions

• To Replace Ink Cartridges
• ITCU - Advanced User Access
• Download log files from the ITCU
• Temperature and Humidity - How to handle ambient conditions
• Climate Control System - Humidity solution
• Threading - ITCU

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Technical Support Documentation

• Operator Manuals and Quick Start Guides
• Installation Pre-requisites
• Installation Manuals and instructions
• Release notes - Coloreel ITCU
• Embroidery machine CCP settings

FAQ Coloreel ITCU

• INK Cartridge Expiry date
• What is the Coloreel ITCU?
• How can I get support?
• How fast is the Coloreel unit?
• Do you provide special training on how to use the Coloreel technology?
• Maintenance schedule

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Troubleshooting

• Colors are pale or missing - Troubleshooting
• Mottling - Troubleshooting
• The thread or embroidery is dirty or has dull colors
• Incorrect Color Change Precision (CCP) - Troubleshooting
• The thread breaks in the Embroidery machine
• Thread tangling in the Lubrication module / Exit Feeder

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