ITCU Support

Technical Support Documentation

• Operator Manuals and Quick Start Guides
• Installation Pre-requisites
• Release notes - ITCU and Coloreel Studio
• Machine specific CCP settings

Knowledge Base - Technical instructions

• Embroidery machine preparation
• How to view the content of a DST file
• Temperature and Humidity - How to handle ambient conditions
• Download log files from the ITCU
• Threading - ITCU
• How to find the right solid color

See all 12 articles

FAQ Coloreel ITCU

• What is the Coloreel ITCU?
• How can I get support?
• How fast is the Coloreel unit?
• Do you provide special training on how to use the Coloreel technology?
• Maintenance schedule
• Can Coloreel units be used on a multi-head embroidery machine?

See all 10 articles

Troubleshooting

• Troubleshooting - Incorrect Colors
• Color placed incorrectly on embroidery - check design
• The thread or embroidery is dirty or has dull colors
• Thread tangling in the Lubrication module / Exit Feeder
• Calibration check
• Nozzle check

See all 14 articles