ITCU Support

Technical Support Documentation

• Operator Manuals and Quick Start Guides
• Installation Pre-requisites
• Installation Manuals and instructions
• Release notes - Coloreel ITCU
• Machine specific CCP settings

Knowledge Base - Technical instructions

• Temperature and Humidity - How to handle ambient conditions
• Threading - ITCU
• Embroidery machine preparation
• CCP - Color Change Precision - Active Setups
• Swatch printing - How to find correct length for gradient swatch
• How to view the content of a DST file

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FAQ Coloreel ITCU

• What is the Coloreel ITCU?
• How can I get support?
• How fast is the Coloreel unit?
• Do you provide special training on how to use the Coloreel technology?
• Maintenance schedule
• Can Coloreel units be used on a multi-head embroidery machine?

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Troubleshooting

• Colors are pale or missing - Troubleshooting
• The thread or embroidery is dirty or has dull colors
• Thread tangling in the Lubrication module / Exit Feeder
• Untangling thread from the Lubrication module and Exit feeder - Video clip
• The thread breaks in the Embroidery machine
• UltraSonic Washer error

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