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ITCU Support

Support and documentation of how to use the Coloreel ITCU. Manuals, instructions, tutorial videos, and more

Technical Support Documentation

  • Operator Manuals and Quick Start Guides
  • Installation Pre-requisites
  • Release notes - ITCU and Coloreel Studio
  • Machine specific CCP settings

Knowledge Base - Technical instructions

  • Embroidery machine preparation
  • How to view the content of a DST file
  • Temperature and Humidity - How to handle ambient conditions
  • Download log files from the ITCU
  • Threading - ITCU
  • How to find the right solid color
See all 12 articles

FAQ Coloreel ITCU

  • What is the Coloreel ITCU?
  • How can I get support?
  • How fast is the Coloreel unit?
  • Do you provide special training on how to use the Coloreel technology?
  • Maintenance schedule
  • Can Coloreel units be used on a multi-head embroidery machine?
See all 10 articles

Troubleshooting

  • Troubleshooting - Incorrect Colors
  • Color placed incorrectly on embroidery - check design
  • The thread or embroidery is dirty or has dull colors
  • Thread tangling in the Lubrication module / Exit Feeder
  • Calibration check
  • Nozzle check
See all 14 articles
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