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Thread is rigid or has burning marks

Conny S
  • Updated
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  1. Check the thread path in the Coloreel unit to ensure correct threading
  2. Ensure that both Entry and Exit feeders are completely closed
  3. Check that the heat elements in the Fixation module are evacuating from the thread 5-10 seconds after stopping the embroidery machine (stop pulling thread)
  4. Contact your distributor for support

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