The thread or embroidery is dirty or has dull and light colors June 02, 2022 07:47 Updated Replace the Washing Fluid. Refer to Replace the Washing fluid Clean the Contact fixation. Watch the cleaning lesson at Coloreel Academy Not the information you are looking for? Try a new search using other words. Need more help? Our support team is here to help you. File a new support request using a link from the Coloreel Support Center and our support team will get back to you. Comments 0 comments Please sign in to leave a comment.