- Check that the thread is correct threaded and that the Entry and Exit Feeder is completely closed.
- Ensure that the Encoder wheel at the Entry feeder is turning when pulling the thread.
- Check if the Ink Cartridges are empty, replace if necessary
- Use a scale to measure the weight of the ink cartridges - the ink cartredges are empty at 130 grams
- Perform a Clean All procedure
- Referring to chapter Printer Maintenance in the Service Tool Manual
- Contact your distributor for support
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