A short part of the thread is not colored or colored with a different color June 02, 2022 08:13 Updated Make sure that the thread is threaded correctly and that the Entry and Exit Feeder are fully closed. Open the entry feeder fully and make sure that the Encoder Wheel moves when you pull the thread. Close the Entry feeder fully. Make sure that the Ink Cartridges are not empty. Replace the ink cartridges if they are empty. Go to Settings - Status at the Operator panel to see the ink levels Do a Clean procedure Refer to the Operator's Manual Comments 0 comments Please sign in to leave a comment.