Colors are very pale

Check that the thread is correct threaded and that the Entry and Exit Feeder is completely closed.
Check if the Waste Ink Tank is full, replace if necessary
1. Use a scale to measure the weight of the waste tank - the waste tank is full at 350 grams.
Check if the Ink Cartridges are empty, replace if necessary
1. Use a scale to measure the weight of the ink cartridges - the ink cartredges are empty at 130 grams
Check that the ambient temperature and humidity are inside specified levels
1. Referring to Operation manual
Perform a fixation homing procedure.
1. Use Service Tool - Manual Control menu - Fixation Unit card
Ensure that both the Air and Contact fixation encloses the thread while the thread are being pulled out of the Unit
Perform a Clean All procedure
1. Referring to chapter Printer Maintenance in the Service Tool Manual
Contact your distributor for support