Download log files from the ITCU

v2.0.0

How can I download and send log files from the ITCU?

Use a computer, laptop or tablet, connected to the same network as the unit.

Log in to the Advanced Operator panel (admin)

• To log in to the Coloreel ITCU

• Go to Settings (A)

• From the menu (B), click 'General'

• Click on the drop down list (E). Select what type of log to download.
  • Recent logs. Only recent logs are downloaded, no zip-files.
  • HDB logs. Logs from HDB are included.
  • Embroidery logs. Embroidery logs are included.
    • Normally, make sure that none of the options are selected, unless prompted by Coloreel staff.
• Click on the Download button (F). 
  • Click the green download icon twice. (at first click the selection will collapse) 
  • A zip file will be prepared and saved to your computer's Downloads folder
  • Use a file transfer service, like WeTransfer, to upload the zip file and send the link to support@coloreel.com